Privacy Policy
This Privacy Policy explains how Luxzire collects, uses, and protects your personal information when you visit or make a purchase from our website.
Information We Collect
When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.
As you browse our site, we also collect information about the pages you view, products you look at, and how you interact with our website. This is known as “Device Information”.
When you make a purchase or attempt to make a purchase, we collect information such as your name, billing address, shipping address, email address, and phone number. This is known as “Order Information”.
Together, this is referred to as “Personal Information”.
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Communicate with you about your order
- Provide customer support
- Improve our website and customer experience
- Prevent fraud and ensure secure transactions
- Send updates, offers, or marketing (if you have agreed to receive them)
Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience and understand how customers use our website. This helps us improve our store and services.
You can disable cookies in your browser settings if you prefer.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties who help us operate our store, such as payment processors, shipping companies, and website hosting providers (for example Shopify).
We may also share information if required by law or to protect our business rights.
Data Security
We take appropriate measures to protect your personal information from loss, misuse, or unauthorised access.
Your Rights
If you are located in the UK or EU, you may have rights to access, update, or delete your personal information. To do this, please contact us using the details below.
Data Retention
We keep your personal information only as long as necessary to complete orders, provide support, and meet legal requirements.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: